Frequently Asked Questions

The Wholesellers is an online retailer offering lawn mowers, outdoor power equipment, and related products for maintaining residential and outdoor spaces.

The Wholesellers is operated by MERCHX LLC. Our business address is:
5 Park Wood Drive
Apt. A
South Amboy, NJ 08879
United States

You can contact us by email at support@thewholesellers.shop or by phone at +1 718-909-3714 . Live Chat is also available 24/7 on our website.

Select the product you want, add it to your shopping cart, proceed to checkout, enter your shipping and payment information, and complete your order.

Available payment methods are displayed during checkout. Payment options may vary depending on your location and the payment services available at the time of purchase.

After your order is successfully placed, you will receive an order confirmation with your order details and information associated with your purchase.

If you need to cancel an order, contact our customer support team as soon as possible. Cancellation requests are subject to the order's processing and shipping status.

We currently ship orders within the United States.

Orders are generally processed within 1–2 business days. Standard shipping transit typically takes 2–7 working days. The estimated total delivery time is approximately 3–9 business days.

Orders placed by 5:00 PM Eastern Time (ET), Monday through Friday, are processed according to our normal processing schedule. Orders placed after the cutoff may be processed on the next business day.

Orders are not processed or shipped on weekends or U.S. federal holidays. Business-day processing resumes on the next business day.

When tracking information is available, it will be provided through the order or shipping confirmation associated with your purchase.

Eligible products may generally be returned within 30 calendar days of delivery. Please review our Return & Refund Policy for full eligibility requirements and instructions.