FAQs

1. Shipping & Delivery

Q: Do you ship internationally?
A: Currently, we primarily ship within the United States. Please check our Shipping Policy or the checkout page for the latest delivery availability.

Q: How long will it take to get my order?
A: Orders are processed within 1–2 business days. Standard Shipping delivery takes 3 - 5 working days.

Q: Can I track my order?
A: Yes. Once your order has shipped, you will receive a shipment confirmation email with your tracking number.

2. Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return policy. Returned items must be unused, undamaged, and in their original packaging with all tags attached.

Q: How long does it take to receive a refund?
A: After we receive and inspect your returned item, approved refunds are issued to your original payment method. Processing times may vary depending on your payment provider.

3. Orders & Payments

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay (where available).

Q: Can I change or cancel my order?
A: Please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request.

4. About Our Handbags

Q: Are your handbags durable?
A: Yes. At TheWholesellers, we carefully select quality materials to provide stylish and durable handbags for everyday use.

Contact Us

If you have any additional questions, please contact us:

Business Name: TheWholesellers
Legal Business Name: ECOM WHOLESELLERS LLC
Doing Business As (DBA): TheWholesellers
Business Email: support@thewholesellers.shop
Contact Number: +1 917-299-1743
Chat Support: Available 24/7 on our website.
Registered Business Address:
ECOM WHOLESELLERS LLC
DBA: TheWholesellers
1220 AIRPORT FWY, STG G
Bedford, TX 76022
United States
Business Hours: Monday to Friday (9:00 AM – 5:00 PM EST)