1. Dispatch Time

Orders are typically processed and dispatched within 4–5 business days from the date of purchase.

Our team works diligently to prepare, package, and dispatch your order as quickly as possible. Processing times may vary during holidays, promotional periods, or periods of unusually high order volume.

2. Shipping Methods

We offer worldwide shipping to serve customers internationally.

Orders are shipped using available shipping carriers and services appropriate for the destination. Where available, shipments may include tracking information so that customers can monitor their delivery.

3. Estimated Delivery Times

Delivery times depend on the destination, carrier, customs processing, and other circumstances outside our direct control.

The delivery estimate is provided for guidance only and is not a guaranteed delivery date.

Delays may occur because of customs clearance, weather conditions, carrier disruptions, public holidays, incorrect or incomplete delivery information, or other circumstances beyond our control.

4. Tracking Information

Once your order has been dispatched, we may send an email containing your shipping confirmation and tracking information, where tracking is available.

You can use the tracking information provided by the carrier to monitor the status and estimated progress of your shipment.

Please allow some time for tracking information to become active after your order has been dispatched.

5. Free Worldwide Shipping

We currently offer free worldwide shipping on eligible orders.

Although standard shipping is offered at no additional shipping charge, customers may remain responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country, where applicable.

6. Customs, Duties & Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

Any such charges are generally determined by the destination country’s authorities and may be the responsibility of the customer.

Customs processing can also cause delivery delays that are outside our control.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is delayed, returned, or undeliverable because of an incorrect or incomplete address provided by the customer, additional shipping arrangements or charges may apply.

If you notice an error in your shipping information after placing your order, please contact us as soon as possible.

8. Lost, Delayed, or Damaged Shipments

If your shipment appears to be delayed, please first check the tracking information provided by the carrier.

If your order appears to be lost, damaged, or has not arrived within a reasonable period, please contact our customer service team so we can review the shipment and determine the appropriate next steps.

For damaged packages or products, please provide clear photographs of the package and the damaged item where possible.

9. Delivery Disclaimer

While we make reasonable efforts to process and dispatch orders promptly, delivery dates cannot always be guaranteed.

Delays may occasionally occur due to customs clearance, weather, carrier issues, public holidays, transportation disruptions, incorrect address information, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers and provide available information regarding delayed shipments.

10. Contact Information

If you have questions or concerns about your order or shipment, please contact our customer service team.

11. Product Disclaimer

Unless expressly stated otherwise, our products are not affiliated with, sponsored by, or endorsed by any original brand or manufacturer.

Product names, descriptions, trademarks, or other references to third-party brands, where used, are intended only to identify or describe products or their characteristics where permitted by law.

We do not intend to infringe the intellectual property rights of any third party. If you believe that any product listing or content on our website infringes your rights, please contact us with the relevant details so that we can review the matter.

12. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy from time to time.

Any changes will be posted on this page and will become effective when posted, unless otherwise required by applicable law.

We encourage customers to review this policy periodically for the latest information.