1. Return Eligibility

We want you to be satisfied with your purchase. Returns may be accepted within 30 days of the delivery date, subject to the conditions outlined below.

• Items must be new, unused, and in their original condition.
• Items should be returned in their original packaging where applicable.
• Returns may be accepted for defective or damaged products.
• Items that have been used, altered, washed, or damaged after delivery may not qualify for a return.
• Returns based solely on change of mind may not be accepted.

2. How to Initiate a Return

Before sending any item back, please contact our customer service team so that we can provide return instructions.

Please include the following information in your request:

• Your order number
• Your name and contact information
• The reason for the return
• A description of the issue, where applicable
• Clear photographs or supporting documentation for damaged or defective items

Please do not send a return to an address without first contacting our customer service team and receiving return instructions.

3. Return Shipping

Unless the item is damaged, defective, incorrect, or otherwise eligible for a return at our expense, return shipping costs are generally the responsibility of the customer.

We recommend using a trackable shipping service and retaining your shipping receipt until the return has been processed. We cannot guarantee that a return will be received without tracking information.

4. Return Inspection & Approval

Once we receive your returned item, it may be inspected to determine whether it meets the applicable return conditions.

If the return is approved, the applicable refund will be processed to the original payment method.

Please allow up to 7 business days after approval for us to process the refund. Your bank or payment provider may require additional time to make the funds available.

5. Refund Policy

Where a refund is approved, the refund will generally apply to the eligible product amount.

• Original shipping charges may be non-refundable.
• Return shipping costs may be deducted where applicable.
• Items that do not meet the return requirements may be refused or may not qualify for a refund.
• Refunds are normally made to the original payment method.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

6. Damaged or Defective Items

If your order arrives damaged, defective, or materially incorrect, please contact us as soon as possible after delivery.

Please provide clear photographs showing the product and the issue so that we can assess the claim.

Where we confirm that an item is defective, damaged in transit, or incorrectly supplied, we will provide appropriate instructions and may cover reasonable return shipping costs, subject to the circumstances and applicable law.

7. Exchange Policy

Exchanges may be available depending on product availability and the circumstances of the return.

Where an exchange is not available, you may be asked to return the original item and place a new order for the desired product.

Please contact our customer service team before sending an item back for an exchange.

8. Order Cancellation Policy

If you need to cancel an order, please contact us as soon as possible after placing the order.

Cancellation requests may be subject to a flat $30 cancellation fee, where permitted by applicable law and depending on the stage of order processing.

Once an order has been shipped, it cannot normally be cancelled. After shipment, the applicable return policy will apply.

Cancellation requests should be submitted through our customer service email as soon as possible.

9. Contact Information

If you have any questions regarding returns, exchanges, cancellations, or refunds, please contact us:

10. Product Disclaimer

Unless expressly stated otherwise, our products are not affiliated with, sponsored by, or endorsed by any original brand or manufacturer.

Product names, descriptions, trademarks, or other references to third-party brands, where used, are intended only to identify or describe the relevant products or characteristics where permitted by law.

We do not intend to infringe the intellectual property rights of any third party. If you believe that any content or product listing on our website infringes your rights, please contact us with the relevant details so that we can review the matter.

11. Amendments to This Policy

We reserve the right to update or amend this Returns & Refund Policy from time to time.

Any changes will be posted on this page and will become effective when posted, unless otherwise required by applicable law.

We encourage customers to review this policy periodically for updates.