At The Wholesellers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Personal Information

When you place an order, contact us, or create an account, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order and transaction information
• Information you provide when contacting customer support

Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be collected and processed directly by the applicable payment processor. We do not intend to store complete payment card details on our own systems unless specifically required and permitted.

Device and Technical Information

When you visit our website, certain technical information may be automatically collected, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Time zone
• Pages visited
• Referring website
• Date and time of website visits
• Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Process and fulfill your orders
• Arrange shipping and delivery
• Send order confirmations and invoices
• Provide customer service and support
• Respond to questions and inquiries
• Process payments and prevent fraudulent transactions
• Maintain and improve our website
• Monitor website performance and security
• Send service-related communications
• Send promotional communications where permitted and where you have provided consent when required
• Comply with applicable legal and regulatory obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our website, and support website functionality.

Cookies are small text files that may be stored on your device when you visit a website. Some cookies are necessary for the website to operate, while others may be used for analytics, functionality, or marketing.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information for money. We may share information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• E-commerce and website service providers
• Email and customer communication providers
• Analytics and security providers
• Professional advisers and service providers

We may also disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful governmental requests.

5. Third-Party Services

Our website may use third-party services to process payments, provide shipping, operate the website, analyze traffic, provide customer support, or perform other business functions.

These third parties may process information according to their own privacy policies and terms. We encourage you to review the privacy policies of third-party services that you use through our website.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal, accounting, or regulatory requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where applicable
• Request information about how your personal information is used
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications

These rights may be subject to legal limitations and exceptions. To make a privacy-related request, please contact us using the details provided below.

9. Marketing Communications

We may send promotional emails or other marketing communications where permitted by applicable law and, where required, with your consent.

You may unsubscribe from marketing emails by using the unsubscribe option included in the relevant communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, or important account information.

10. Children’s Privacy

Our services are not intended to knowingly collect personal information from children without appropriate authorization where such authorization is required by law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review and take appropriate action.

11. International Data Transfers

Depending on the location of our service providers and business operations, your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate steps to protect personal information when it is transferred across borders.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Fraud Prevention and Security

We may use information to detect, investigate, and prevent fraudulent, unauthorized, or potentially harmful activity. This may include verifying transactions, monitoring suspicious activity, and protecting our customers, website, and business.

14. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of our website after an update means that you acknowledge the updated policy, subject to applicable law.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your information is handled, please contact us: